Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number
• Payment information (processed securely through third-party providers)
• Booking and ticket purchase history
• Account preferences and favorites

2. How We Use Your Information

We use the information we collect to:

• Process your ticket purchases and send confirmations
• Provide customer support and respond to your inquiries
• Send you important updates about your bookings
• Improve our services and user experience
• Send promotional communications (with your consent)

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Event organizers and venues for ticket fulfillment
• Payment processors for secure transactions
• Service providers who assist in our operations
• Law enforcement when required by law

4. Data Security

We implement industry-standard security measures to protect your personal information. All payment information is encrypted and processed through secure, PCI-compliant payment gateways.

5. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your account and data
• Opt-out of marketing communications
• Request a copy of your data

6. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@tixentra.com

Address: 2nd Floor, Flat No. A-3, Plot No. 2-A, Baitul Aman Building, Maulana Azad Road, Nagpada, Mumbai Central, Mumbai – 400008, Maharashtra, India