1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and phone number
- Payment information (processed securely through third-party providers)
- Purchase history and preferences
- Communication preferences
2. How We Use Your Information
We use the information we collect to:
- Process your ticket purchases and deliver tickets
- Send you order confirmations and updates
- Provide customer support
- Send marketing communications (with your consent)
- Improve our services and user experience
- Prevent fraud and ensure security
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Event organizers and venues (as necessary for ticket fulfillment)
- Payment processors
- Service providers who assist in our operations
- Law enforcement when required by law
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Object to processing of your information
6. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience. See our Cookie Notice for more details.
7. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
8. Contact Us
For privacy-related questions or to exercise your rights, contact us at privacy@tixentra.com